Refund policy
What members get back if they cancel a paid membership. Shown to them at purchase.
No refund policy declared
Pick a preset starter below to seed a policy, then customise. Until you save one, members see 'No refund policy declared' on the membership purchase page.
Start from a template
Pick the one closest to how you want to handle cancellations — you can change every row afterwards.
Set your refund schedule
Each row is a cut-off. A member cancelling on or after that many days before the event gets that percentage back. The refund can never go up as the event gets closer.
No cut-offs yet
Pick a template above, or add your first cut-off by hand.
Fix this before saving
Add at least one tier (or load a preset above).
Add a note for members
Optional. Shown alongside the schedule at purchase — use it for anything the percentages don't cover, like how long a refund takes to arrive.